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With PC Man you are guaranteed a friendly, efficient and reasonably priced engineer every time. Our engineers are trained to work on PCs, Macs and Linux based computers. All work is usually carried out on site, while you wait, so we can get you up and running as quickly as possible.
PC Man can repair or, if necessary, replace hardware and advise on upgrades and improvements. Perhaps you would like to go wireless or set up a home network with shared resources such as a printer. Maybe you have concerns regarding the safety of your children when using the internet and would like to set parental controls?
We’re straight talking and don’t believe in confusing our clients with jargon. We like to keep you up to date and fully informed at all times so you know exactly where you stand.
Please find listed below some of the services we offer. If you do not find what you are looking for, please do not hesitate to contact us.
Repairs
Is your computer crashing or freezing in the middle of an application? Perhaps software has become corrupt or a hardware conflict is causing the problem. Perhaps the computer won't even boot. PC Man can get you back up and running.
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Upgrades
Does your computer seem to struggle when trying to open large files or display enhanced graphics. Do you want to be able to use a DVD burner or a digital camera? Many people think they need to buy a new computer but with an upgrade you may well be able to turn your current computer into a faster, more efficient machine.
Our engineers can upgrade your computer's memory, hard drive, install PCI cards such as sound, graphics, ADSL and Firewire cards or CD/DVD drives and re-writers. If your machine really cannot be improved, we can offer great deals on building you a new computer.
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Virus and Spyware Removal
Home computing problems are not always hardware related. Your machine may be running slowly, your surfing plagued with pop-ups or perhaps your machine keeps crashing or is behaving unpredictably and you suspect you have a virus. Virus and spyware attacks are becoming more frequent and more serious.
Often viruses can only be removed with professional help. We are experienced in identifying viruses and spyware, so can quickly help remove the virus and repair any damage it may have done to your system. We will also ensure that you are protected from future attacks by providing advice on virus protection software.
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Data Recovery
Should disaster strike and you lose data through hardware failure or by accidentally deleting a file,
PC Man are data recovery specialists.
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Wireless Networking
Many homes now have more than one computer and so the need for wireless (or, if necessary, wired) home networks becomes more relevant. A wireless network is easy to manage, and offers flexibility by enabling you to use your laptop to go online anywhere in the house or garden without the use of cables.
A network environment also enables several users to access the internet at one time - so no more family arguments! A further advantage of creating a home network is that it provides the opportunity to keep unsightly equipment, such as the printer, in another room.
PC Man can securely set up anything from the most basic home network, to something more sophisticated including, for example, a home server, wireless music system or NAS device, all at very affordable rates.
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Hardware Installation
Have you bought a new PC, Mac or printer and don’t know where to begin with installing it? PC Man can take care of this for you. We can also install processors, memory, motherboards, hard drives, power supplies, graphics and sound cards, modems, CD/DVD drives, floppy drives, etc. or another components you need installed.
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Software Installation
Would you like new software on your computer but are not sure how to install it? Perhaps your computer keeps crashing as result of software that you have installed. PC Man can assist you with any software problems.
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System Optimisation
All PC's will slow down over time. This is mainly because of old obsolete programs, undeleted files and unnecessary third party applications that cause your computer's processing time and power to slow down. PC Man will optimise your system, removing anything affecting performance and perform the necessary tweaks to get it back up and running quickly and efficiently
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Health Check
General day to day use, installing and removing programs and internet browsing can all affect your system. It's recommended that your computer should be cleaned inside and out at least once a year and your system checked regularly. Maintaining your computer will add to its longevity and help to keep it working efficiently.
PC Man will perform a health check of your machine removing dust, malicious spyware and adware, blocking pop-ups and checking for viruses, cleaning the build-up of old files, removing unwanted software, installing critical windows updates and optimising your machine’s performance.
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Data Transfer and Back Ups
Have you bought a new PC or Mac and want to transfer all the data from your old machine to the new one? We can safely migrate all your data for you and provide you with a back up copy on disc.
PC Man can also advise you on back up solutions to make sure you never lose important files or those precious family photos.
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Data Wiping
Confidential information such as credit card details, bank account numbers and passwords, family photos and private letters and emails are often stored on computers.
To ensure that no-one can access this information when disposing of an old computer, we use data wiping programmes to destroy all information on the hard drive. Each file is deleted and overwritten until we are certain that no-one will be able to recover your information.
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Broadband Installation
Confused by the various broadband packages available? Perhaps you've already ordered your home broadband service but aren't sure where to start with setting it up? Maybe you want to upgrade your standard wired service to wireless?
PC Man can guide you through set up and help you get the best from your broadband service. Get in touch today to see how we can help you get the best from the web in your home.
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PDA Synchronisation
Have you just bought a Blackberry/Smartphone? Do you want to sync your contacts, calendar, tasks and email with your computer? You will be surprised at how the convenience will change your day to day. PC Man is experienced in Blackberry and all major Smartphones such as Nokia and Sony Ericsson.
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Custom Built Systems
Are you into gaming? Music production? Video editing? Tired of buying high street computers with a set specification? Wish it had a little more RAM? Better graphics or sound card? Maybe you'd just prefer a different colour case? Custom built systems offer the buyer greater flexibility so you end up with the machine you want, doing the things that you specifically need it to do. Our custom built systems also come with a PC Man three year onsite warranty so, should there be problems, no more packaging up your PC and sending it off into the unknown waiting for the repair. Our custom builds are the finest quality, backed by the finest service.
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Tuition
Do want to get more from your Office applications, transfer your photos from your digital camera, or maybe you want to organise your itunes and sync it with your ipod? PC Man provides home tuition at reasonable rates for people of all ages
with one of our experienced IT trainers.
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Recycling
PC Man is committed to helping our customers recycle or pass on equipment to charities for refurbishment whenever possible so preventing wasteful and toxic disposal to landfill. Contact us for more information.
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What our clients say about us:
'Michael saved my life!! When my laptop "died" he returned it back to life restoring my operating system and in the process made me exceptionally happy as I thought I had lost everything.
Michael is efficient, friendly and above all knowledgeable and personable, unlike some other computer peeps who are far too techie for me... since then Michael has also helped me with other maintenance and productivity issues that have made it much easier for me to work on the technical side of my line of work. I've recommended him to my friends and colleagues." Michelle C www.michellecross.co.uk
'Top quality stuff. As Michael himself pointed out, plenty of people know how to deal with computers, but not necessarily how to deal with people. His experience in the corporate world has obviously stood him in good stead.
He was every bit as professional and thorough as the best IT professionals I have dealt with at work in big organisations. I would thoroughly recommend him to potential clients whether they be home or business users.' Roger N
'It was a real pleasure meeting Michael and doing business with him. He was punctual, pleasant, responsive, communicative, polite, professional, extremely competent, very helpful AND resolved the issues for which I had contacted him. A rare find.
I shall certainly recommend him to all my colleagues and friends and will not hesitate to contact him again should I need further help. Many thanks, a very very satisfied customer' Simona R
'We have used PC Man to look after our home computing needs for two years now. They have always been thoroughly professional - for example arriving when they said they would - and excellent value for money. Our data is now protected and we have regular remote access clean ups that keep the computer working well.
Whenever we have a problem, they are ready to undertake trouble-shooting work at the drop of hat. I have no hesitation in recommending them. And PC Man set up our new website for us for our holiday cottage, so we could take bookings and run things ourselves. It looks excellent and we are really pleased with the result.' Kathryn C
www.fristonholidaycottage.co.uk
'Really good service provided, took the time to explain what had happened and helped my understanding in solving future problems' Andrew B
'Michael was punctual, professional and solved the problem efficiently, whilst also giving sound IT advice. Perfect' Patrick N
'Brilliant, very helpful and patient. Highly recommended.' Sona O
'Friendly informed, went out of his way, would definitely use him in the future' Owen P
'Five star service!' Paul N
'Can't say enough good things. Michael was presented with a really painful problem and he did not quit until he had solved it. A very good job and it came with very good advice with next steps which I am taking.' Carolyn C
'Michael was extremely professional and prompt. Speedy service setting up a wireless network. Was very impressive. I would definitely recommend him' Carolyn M
'I was very satisfied with the IT service Michael provided. He recovered my data with no trouble and transfered from the old PC to set up my new system. He explained what he was doing in straightforward language and worked very fast. It is clear that he is very experienced and competent and I would recommend him to anyone.' Anne D
'Greg who came was excellent and did everything asked of him'
Alison Y
'Brilliant!' Jamie C
'Thank you to PC MAN for the efficient way in which my desktop was repaired.
After I downloaded a virus, my computer was up and running again better than a new one, in no time at all.
Your service was friendly, polite and very professional.'
Karen M
'I found Michael very knowledgeable and extremely approachable. He did not make me feel like an idiot and I gained some knowledge too!' Roz W
'I am a self-employed person who unfortunately combines being technophobic with being utterly dependent on email, so when my laptop suffered a hard disk failure I felt positively ill.
This was not helped by the indifferent reaction I received when I phoned a well-known computer repair company. How lucky I was that the next number I tried, basically at random, from a business directory, was that for PC Man.
I received polite, courteous and helpful service, costs were transparent, I did not feel patronised, and everything was explained to me in terms I could understand. What's more, although I called near to the end of the working day, PC Man swung into action, worked on my machine overnight, kept me updated with progress, and returned my laptop as good as new first thing the next morning. I had forgotten that service like this existed!
I will certainly recommend PC Man to my friends and will use the company for all my future IT needs.'
Keith,
West Dulwich
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